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1.6 Based on 124 reviews
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    • Lack of desire to solve issue 17
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I had a bad experience when I was told in store here in Winston- Salem that they were setting me up an awards account when actually they so when I placed my second order a month later I found out account was never set up. Then they give you the run around and tell you to call rewards by email only for reward to suppose to fix problem only to get an email saying they can't link accounts or add my 1st order with my second order . Then when you... Read more

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I arrived at the Lansdowne, VA, store at 8:42 am. It opens at 8. It was closed. I went again at 9:00. Again, closed. An EA truck pulls behind me. I asked the driver if he works there. He said yes. I said I want to pick something up and he didn't apologize. Just said give me a minute. I waited until 9:13 and drove away. I promised my kids that box of treats. I have a job. I worked this trip to this store into my schedule. I called the company... Read more

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Orfeted Bouquet and Balloons for my mother's birthday and my mother only recieved the bouquet. I contacted the store in Elkins Park on Old York Rd in Pennsylvania and spoke with Monica whom was extremely rude then I spoken with Marcus who was worse. He told me that it's just balloons and everyone makes mistakes. No apology given then laughed while I was explaining to him how important it was for my mother to have the bouquet and Balloons... Read more

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I had one of the best experience with Edible Arrangements....Mr Henry worked with me in finding the perfect arrangement on short notice. His excitement and enthusiasm was encouraging.....The final product was absolutely beautiful and well received. THANK U HENRY FOR A JOB WELL DONE!!!! Ms Walker

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My niece ordered fruit for her mom for Mother's Day from Los Angeles, California to be delivered to her mom in North Carolina. When my sister was not at home, the delivery person left the basket on the porch. When my sister arrived home the box containing the fruit was filled with ants. Now tell me why a reputable company offering fruit would leave the fruit on the porch when the resident is not at home instead of leaving a note to announce... Read more

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Sent the following email on 07/29 to the address provided by the cashier, he told me it was the email of store manager Chris, no response: Chris, This is not the first time I have done business with Edible Arrangements. There are several fruit delivery company out there but knowing the reputation and out of loyalty, I choose to do business with Edible Arrangements for a delivery on my boss's birthday, yesterday. I placed an order at 8: 52 AM... Read more

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Paid for a large "daisy" arrangement. When husband picked it up, they gave him a "small." Would not re-make it. Will ask credit card to reverse charge for fraud.

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Edible Arrangements has had many complaints this weekend, according to their customer service department, and I join the long list! The advertising of their special promotions and sales has many exceptions but, thanks to deceptive advertising, they are very difficult to find. Their deceptive advertising guarantees that you will uncover exceptions to many products but not until your final checkout. This wastes customers' time but apparently this... Read more

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I ordered a large arrangement on the 19th of July for it to be delivered on Saturday the 23rd. It was a gift for my fiance's mother as it was her birthday. IT NEVER ARRIVED. She waited all day for it and the delivery person didn't even bother delivering or giving us a call to let us know he was busy. Really disappointed in Edible Arrangements and I will never order from them again. The good news is, I called the store the next day and the... Read more

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Ordered an arrangement and was delivered, but everything about it was wrong!! A Happy 1st day of work, became Happy Birthday and the arrangement wasn't even what I ordered!! Mine had chocolate strawberries in it. This one was melon and no strawberries!! What a let down. For the money I spent I could have ordered 2 beautiful flower arrangements. Don't order from these people. They can not take a simple order. I will say they were very... Read more

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