Edible Arrangements - False Advertising
Edible Arrangements has had many complaints this weekend, according to their customer service department, and I join the long list! The advertising of their special promotions and sales has many exceptions but, thanks to deceptive advertising, they are very difficult to find.
Their deceptive advertising guarantees that you will uncover exceptions to many products but not until your final checkout.
This wastes customers' time but apparently this company is concerned with profit only and not their customers! After calling customer service and talking with a representative who explained that there is only one agent to talk with, as supervisors do not work weekend (!), there is no real resolution or response to my dissatisfaction with the confusion they choose to create through deceptive advertising.
Reason of review: Deceptive advertising practices.
Monetary Loss: $150.
Preferred solution: Let the company propose a solution.
Location: Bronx, New York
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Comments
Please avoid publishing any personal information and promotional content
I totally agree. Edible Arrangements boasts discounts on delivery, then actually apply the discount to overpriced arrangements.
The delivery cost was still applied.
I am very disappointed, and will not use Edible Arrangements again. BUYER BEWARE!!
so you are complaining that the "discount" got applied to the arrangement instead of the delivery charge? does it really matter where it "shows" where the discount was applied if it is still the same amount taken off???
that is most likely the way the computer program is set up, that it can only show discounts on the arrangement instead of where the delivery charge is at in the system. Some people complain about the stupidest things