Ruined! I placed my order around 6am received confirmation at 6:28am I notated it needed to be delivered by 3:30.
3:30 came and went around 4 I called I was told it would be thee by 5pm, again that came and went I called 5:15pm I was told it would be there no later than 7pm again nothing I called an no one answered I again tried calling at 7:45 an the message recording was on. At 8:45pm a gray personal pick up truck flys into my driveway and an angry man comes to my door an handed over the extremely late package. This is extremely unacceptable I paid $120.00 for this an this was actually my gifted dessert for the party which only led to an extremely upsetting family event. I was lied to from the get go on this the only explanation I received was that they try to handle all businesses first as they have closing times.
Totally unacceptable when they ask the customer for a time of delivery. I feel I should be able to recoup at least half the cost of this arrangement which no one even enjoyed on the day it was meant for!
This is the worst service I've ever received from a business that depends on their customers comment. Truly disappointed leaving me feel completely mortified when family members were questioning about the desert, totally unexceptable!
Product or Service Mentioned: Edible Arrangements Arrangement.
Reason of review: Problem with delivery.
Monetary Loss: $120.
Preferred solution: Price reduction.
I didn't like: Being liked to an treated like a second rate citizen.