Contact Edible Arrangements Customer Service
Edible Arrangements Phone Numbers and Emails
Toll-Free Number:
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(877) 363-7848
Investors/ Franchising:
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(888) 727-4258Franchise Development
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(678) 992-2350Franchise Representatives
Legal:
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(833) 950-0010Privacy Inquiries
Edible Arrangements Emails:
Edible Arrangements Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Edible Arrangements Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Edible Arrangements is (877) 363-7848. 100% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 59% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Edible Arrangements may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Edible Arrangements Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Edible Arrangements is (877) 363-7848. 100% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 59% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Edible Arrangements may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call Edible Arrangements mainly because of request for information, product/ service, shipping and delivery.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Edible Arrangements is notice@ediblearrangements.com. 73% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Edible Arrangements Customer Service?
Most Popular Number:
| Total calls: 831 | Issues resolved: 19 | Last call: Feb 14, 2026 |
Contact Information
Edible Arrangements Website:
Edible Arrangements Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
95 Barnes Rd.
Wallingford, CT 06492
Edible Arrangements Customer Service Reviews
I attempted to place an order on Edible Arrangements website, Saturday evening, December 20, 2025. After choosing what was a gift and completing the order process, a message read, We are experiencing technical problems.
Please try back later. I waited about 15 minutes and had the same results. The next day, Sunday December 21, I had two emails confirming that I placed two orders successfully. I tried to contact Edible Arrangements
by phone without success.
I emailed customer service and did receive confirmation that my duplicate order was canceled.
I am satisfied with the results of my issue with Edible Arrangements. The website issue was attributed to high volume traffic on the Edible Arrangements website.
I placed an order on November 18, 2025 for my Mother-in-laws 97th birthday. I wanted it delivered on Friday November 28th but the website blocked out that date so I chose the day before.
I found out it was not delivered. This is so disappointing. I called the store numerous times for 3 days and my call went directly to voicemail. I call the toll free customer service number and the automated system sent my call to the store and I only received voicemail.
This is absolutely insane!!!
I filled out a request for help from online and its been 3 days and I still havent been contacted.
Such poor customer service!! Dont waste your money or time with this place.
Delivered the wrong order manger Pricilla argued it was rightr. Her customer service is HORRIBLE!!!
She basically informed me that my order wasn't that expensive so why complain.
Very disappointed and made to feel offended on many levels. No future business will I give to this store
How Good is Edible Arrangements's Customer Service?
Summary of Edible Arrangements Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Edible Arrangements?
Shipping and Delivery Question:
- “Where is my order”
- “Tracking”
- “Delivery”
Product/ Service Question:
- “Order and no confirmation number but took my payment”
- “Complaint”
- “File a complaint with a store”
Request for Information Question:
- “No confirmation for order”
- “Question about an order”
- “Follow up on request”
Refund Question:
- “Refund”
- I want a refund. False advertising. Was led to believe the strawberries on the tray were dipped in chocolate. Of the 12 only 6 were and the other 6 were plain strawberries. The strawberries were also hard and were not ripe. I used a knife to Cut the
- “Incomplete order , refund”
Payments and Charges Question:
- “Ordered a gift for my grandson, was charged extra for guaranteed delivery today and he did not get what I ordered. The store in Plymouth MA is temporarily closed. I can’t get any information on my order”
- “EA advertised discount can’t be entered at checkout”
- “I have a credit with a store that closed in NJ and needed assistance.”
Staff Question:
- “Customer service”
- “Manager and item purchased”
- “Messed up my mom's birthday surprise and were very rude about it no sympathy”
Activation/ Cancellation Question:
- “Cancel order”
- “Canceled order day of delivery”
- “Need to cancel”
Account Question:
- “Can’t use free reward”
- “My account”
- “My rewards”
Return/ Replace Question:
- “Incorrect recipients name”
- “Return”
- “The store has not picked up nor returned our call”
Employment Question:
- “Payroll”
- “Paycheck”
- “W-2”
Cards Question:
- “Card”
- “Mistake on credit card”
- “Received an arrangement with no card”
Website/ Application Question:
- “Having trouble with site”
- “I have been trying to place a order online and have been unable.”
- “Confusing website”
Other Question:
- “2 orders I only need 1”
- My order shows up twice
- “Order that was placed”
Compare Edible Arrangements Customer Service To
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