Edible Arrangements Phone Numbers and Emails

Toll-Free Number:

  • (877) 363-7848

Customer Service:

  • (386) 319-6811
    New Smyrna Beach, Florida
  • (704) 497-0880
    Seattle, Washington

Legal:

  • (203) 774-0531
    Copyright Infringement Inquiries

Edible Arrangements Emails:

Legal
CCPA Inquiries, Copyright Infringement Inquiries, Privacy Inquiries
Media

Edible Arrangements Contact Information

Edible Arrangements Website:

Edible Arrangements Help Center:

Corporate Office Address:

Edible Arrangements, LLC
980 Hammond Drive, Suite 1000
Atlanta, Georgia 30328
United States

Other Info (opening hours):

Locations:

3240 Broad St,

San Luis Obispo,

California 93401


1859 SR 44 New Smyrna Beach,

New Smyrna Beach,

Florida 32168


225 N University Parkway #27,

Provo,

Utah 84604


TBD,

Seattle,

Washington 98101

Customer Service Rating and Reviews

1.2 / 5
Bad
Kelly F Stc
FAILURE TO FOLLOW COMPANY POLICY/REFUND
1.0

I'm pretty upset that after one month of phone calls (5 total in 5 weeks), the company is doing EVERYTHING to avoid refunding me.
Allegedly the policy is that if no one is home, the delivery ...

Pissedconsumer3546364
Extremely poor customer service from an Edible Arrangements store
1.0

To Whom This May Concern:
I am thoroughly disgusted with the extremely poor customer service at the Edible arrangements store in Gilbert, AZ, address is 2487 S. Gilbert Rd. I called numerous ...

Summary of Edible Arrangements Customer Service Calls

1.1K TOTAL
CALLS
03:16 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Edible Arrangements Customer Service?

Shipping and Delivery Question:

  • “Never delivered my order”
  • “Order has not arrived”
  • “Never received my orders”

Refund Question:

  • “Refund”
  • “Missing refund”
  • “Refund. Cannot get a hold of anyone from edible arrangements via email nor phone for 2 days from not receiving my order”

Staff Question:

  • “Really, really bad customer service and product”
  • “Customer service”
  • “Poor customer service and I want my money back”

Request for Information Question:

  • “To find out how info on when to know how someone will receive their order”
  • “Check on order”
  • “Need to know about charge”

Activation/ Cancellation Question:

  • “You canceled my order because you booked the order that was out of the stores area. Now I'm waiting for a refund and I still need to have the order delivered. What can you do for me?”
  • “Cancel order”
  • “Cancel ordee”

Payments and Charges Question:

  • “My discount code was not apply to my order”
  • “Trying to place an order not a place to add my promo code My discount code was not apply to my order”
  • “Birthday coupon not working”

Product/ Service Question:

  • “Food”
  • “I want to place an order in a champagne glass, with 13 chocolate covered strawberries”
  • “Are the chocolate covered strawberries gluten free”

Employment Question:

  • “W-2”
  • “Previous employment issue”
  • “W-2s”

Website/ Application Question:

  • “Having trouble with site”
  • “I have been trying to place a order online and have been unable.”
  • “Confusing website”

Cards Question:

  • “Mistake on card”
  • “Card charged no order when arrived”
  • “Employee took my credit card number and didn't complete my order”

Account Question:

  • “Locked out of account”
  • “Order didnt show up on my account”

Return/ Replace Question:

  • “Change addresses”

Other Question:

  • “Place an order”
  • “I want to send my brother a fruit basket for his birthday”
  • “Management”

About

Edible Arrangements Delivery Policy
To read more: https://www.ediblearrangements.com/free-delivery
Edible Arrangements Terms of Service
To read more: https://www.ediblearrangements.com/Legal/TermsOfUse.aspx
Edible Arrangements Privacy Policy
Text Messages: Edible Arrangements distribute mobile coupons and other text messages to devices of guests who have requested this information via an opt-in request. Push Notifications: The User of company services may at any time opt out from further allowing Edible to send The User of Website push notifications by adjusting the permissions in The Customer's mobile device. Geo-Location: The Client may at any time opt out from further allowing Edible to access location data by adjusting the permissions in The User's mobile device. Uninstall the Edible Mobile Application: The User of Website can stop all further collection of information by the Edible mobile application by uninstalling the Edible mobile application. The User may use the standard uninstall process available as part of The Client's mobile device or via the mobile application marketplace or network. Note: If The Client of Edible Arrangements uninstall the mobile application from The Client's device, the Edible unique identifier associated with The User's device will continue to be stored.
To read more: https://www.ediblearrangements.com/Legal/PrivacyPolicy.aspx
Edible Arrangements FAQ
To read more: https://www.ediblearrangements.com/customer-service/faq.aspx
Top Edible Arrangements Services

Delivery Service, Customer Care, Manager

Top Edible Arrangements Products

Fruit Arrangement, Arrangement, Strawberries

Edible Arrangements Pros and Cons

Pros: So mad that i used your company, Very easy to order, Never received item purchased, Ease of ordering, No pros at all

Cons: Customer service, Lack of desire to solve issue, Very poor customer service, Do not return calls, Delivery

Summary

Edible Arrangements International, Inc. started its operation in 1999. The company works on the franchise basis starting of 2001. Currently, there are more than 900 stores across the United States, United Kingdom, Canada, and some other countries offering hand-made arrangements of fresh fruits, chocolate-covered items, candies, and some other accessories. The bouquets consist of natural, no-preservatives, always fresh pears, cantaloupe, grapes, honeydew, pineapple, bananas, oranges, and strawberries. They come in various sizes and styles. Edible Arrangements are ordered for a variety of occasions: congratulations, birthdays, business events, gifts for clients or reward of employees. The bouquets can be picked up at the stores, or delivered to locations nearby stores based on zip code.

Edible Arrangements reviews and complaints

Edible Arrangements is ranked 91 out of 320 in Food Delivery category

Area Served

USA, Asia, Canada

Payment Methods

MasterCardVISAAmerican Express

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