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My husband order my edible arrangements yesterday did not received them. tried calling no answer .

Tried today phone has been busy since 8 this morning and still busy. this is the location. Ocoee Florida location. Very disappointed.

We have never had a problem with them but now thinking twice about doing it again. will have to start picking up from now own. I call customer service and it put you on hold then it hands up on you. so I see where the bad customer service come in.

from Corporate. All paid for but nothing.

will be going to the store. Lets see what happens.

Product or Service Mentioned: Edible Arrangements Delivery Service.

Reason of review: Return, Exchange or Cancellation Policy.

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Same exact thing is happening to me here in Texas, I have yet to receive a call from the store or anything like that regarding the location of my package. I've called their hotline four times yesterday and it told me " You're special delivery is on its way"...

That was at 3pm... same at 4, 5, and so on... I called a rep this morning, they said call the store... Store line has been busy since yesterday.

His response, "Well sir it is Valentine's Day, of course they're busy"... Needless to say that got me nowhere...

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