I was not able to order my birthday reward and order something else in the same order. There where several codes that where emailed to me that were not accepted either.
One code that I tried to use said it expired 06/30/2017 and today is 06/30/2017 when i told the customer service representative about the error on YOUR website she did not know what to say.
I called customer service at 1877-363-7848 and I was not helped neither at the store closest to me.I am very disappointed and it shouldn't be that much work to order something that is supposed to be free. Way to ruin a birthday.I work for a big company and i will no longer be using Edible arrangements for marketing.
Product or Service Mentioned: Edible Arrangements Rewards Program.
Reason of review: Poor customer service.
Monetary Loss: $100.
Preferred solution: Let the company propose a solution.