After not receiving an order on the expected delivery date I called the assigned store and found they were closed - one day after the agreed delivery time. So I payed extra money for a delivery that never was honored?
I then called the main customer service line only to find that there is no customer service at all for this type of problem. I was eventually hung up on. It is now up to me to do all the leg work to resolve this matter - this sucks. After I get my problem ironed out (by my efforts alone), I promise I WILL NEVER ORDER ANYTHING FROM THIS COMPANY EVER AGAIN!!!
You have no idea how to treat your customers - but I won't have to be too concerned because I'm now no longer interested doing business with you again. You can count on word of mouth advertisement (unfavorable) from me any chance I get.
And hears the best part - I placed all this in the 'Tell us about your experience' only, upon subitting my comments, to have the page return 'Customer Order Does Not Exist'.... that is certainly true now!
Product or Service Mentioned: Edible Arrangements Delivery Service.