Product: Edible Arrangements Customer Care Clear all filters (34 of 34 reviews match)
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I then received a call from the store Edible Arrangements - 175...426 W Coleman Blvd e Mt Pleasant, SC 29464 telling me that they couldn't guarantee that my order would be there by 3 it might get there by 5 or 6 because they were busy and I should have placed the...
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Anonymous
Pissed

Location Evans, Ga..Called directly to the store (first mistake) to place order for delivery. The associate taking the order was obviously still in training, but I worked with...

1.0
Product
Edible Arrangements Customer Care
I didn't like
  • Customer service
#1123236
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I ordered a standard item on the 16th for a birthday surprise, for delivery on the 17th.I'm an international customer, wanting to deliver to my best friend in Victorville, CA. It is now 19th and they refuse to respond to me with any answers, nothing refunded and...
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1.0
Product
Edible Arrangements Customer Care
I didn't like
  • Refusal to communicate
  • Absolutely clueless people in stores
  • Refusal to refund
#1102608
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You have to wait over two hours to speak to someone and they continue to add minutes to the initial time they said in the begining.I waited almost two hours and finally when the rep came on the line, i replied yes after she introduced herself and she hang up. Theres no...
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Anonymous
Pissed in Texas

Like the previous writer I waited more than two hours to reach a representative. Intially, the automation said I would wait 45 minutes. However, every five minutes my wait tim...

1.0
Product
Edible Arrangements Customer Care
#1101620
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I placed an online order with Edible Arrangements and paid an additional $29.99 for next day air shipping. The person to whom it was sent never received the package despite the fact that UPS reported it as being delivered. When I called the customer service number, the...
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Anonymous
Anonymous

May I ask the location of the store you contacted that was rude ??Store manager of edible arrangements, trying to help resolve the issue.

1.0
Product
Edible Arrangements Customer Care
I didn't like
  • Unwilling to fix the problem
  • Rude customer service representatives
  • Being liked to an treated like a second rate citizen
#1010030
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Edible Arangement # 175 426 West Coleman Mount Pleasant SC 29450 Hello im Karlinda Myers, I would love to speak with owner of this franchise.....Its to long and drawn out.But I must say your management crew, needs proper training or training period. They dont show...
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Edible Arrangements Customer Care
#1008926
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First I placed my order on a Saturday February 11th to be delivered on Tuesday February 14th as of 6:11pm I was told by customer service that my order has not been delivered yet!Duh! I know that were is it? and was told that they have up until 10:00pm to deliver my...
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Edible Arrangements Customer Care
#1008239
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Complaint at Warren RI store..I've had multiple bad experiences here. The employees are extremely rude and haven't been trained!! So sad employees and management are so rude to customers! I'm a long time customer and it's terrible that I won't ever do business with...
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1.0
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Edible Arrangements Customer Care
#1005684
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Edible Arrangements Customer Care Review

I order edible arrangements twice a month. There was a special promotion going through the month of December. Although I understand I am LATE for my gift with purchase I feel as though a large company like so should show a little more customer appreciation. I will NEVER buy another edible arrangement.
2.3
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Advertised vs Delivered
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Customer service
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Diversity of Products or Services
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Product
Edible Arrangements Customer Care
#995372
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On 1/13/17, I ordered an arrangement from the store on 56th Street in Tampa, Florida at 8:30am, provided all of the information requested.I informed them that the arrangement would be picked up at 12pm and asked if that would be a problem. I told the individual that I...
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1.0
Product
Edible Arrangements Customer Care
I didn't like
  • Poor customer service
#991336
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I have had 3 experiences with edible arrangements and each one customer service had to get involved. The customer service dept. agents are rude and apparently haven't been trained. Supervisors don't get back to the customers as promised and the store staff are equally...
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1.0
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Edible Arrangements Customer Care
#917110
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