Ordered an expensive arrangement for my mom for Mothers Day. It was delivered the Friday before.
Delivery man basically thru the arrangement at my mom & took off. When I arrived on Mothers Day & viewed what I had paid almost $100 for, I was incensed. I called the store in Palm Harbor Fl, & after a being disconnected , & then being put on hold for what seemed like eternity, I got to speak with Josh, whom I assume is the mgr. I explained the problem, noting the rotten fruit, & he explained that the website instructs you to remove the fruit from the arrangement.I told him I didn't order from the site, & that I called the store directly, & that the delivery man never gave any such instructions.
He explained that the delivery person was part time for the holiday, but he would personally take charge & send out a replacement arrangement, which I agreed seemed fair. Well, the arrangement was never sent, & U got nowhere when I again called the store.
I am currently disputing the charge with AE, but NEVER again will I order from EA !!! Buyer beware, go the flower route
Review about: Edible Arrangements Fruit Arrangement.