Edible Arrangements - Horrible Presentation! Waste of money!
I placed an order for the Mother's Day Swizzle (large) for my in-laws. The E Stroudsburg, PA store location made the delivery.
The delivery was made fast, and that was appreciated. However, what I placed an order for online and what was delivered appeared gravely different. The display that was delivered appeared as though fruit was thrown in a bowl. It was horrible!
The store asked for pics of what was delivered, and they received the pics. The customer svc person originally said that they would have a comp delivery of mixed fruit delivered to me. But then the store manager came back and advised that they could only offer me a 10% refund, on a item I paid $109.99. Really?
I called corporate and they offered a 25% refund. Unreal! I took the 25% refund but I am for sure NOT ordering from Edible Arrangement again. No matter what store!
This is unacceptable and just plain bad business!
How do you expect to keep customers if you delivery *** product. False Advertising!
Reason of review: Not as described/ advertised.
Location: Chattanooga, Tennessee
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Please avoid publishing any personal information and promotional content
Im having trouble seeing what is wrong with the arrangement?