My daughter sent me a box of chocolate covered strawberries for Valentine's Day. She paid for 12, and they sent 7 in a box with 5 empty paper tins.
I called and was told I would receive more, which I never did. Their explanation was they had to take some out of other boxes to make smaller boxes. I don't know how that was supposed to rationalize that I didn't receive my full gift.
Never again from this company. It's offensive and unsanitary to think the employees are picking out of one customer's already paid for order to sell to other customers.
Product or Service Mentioned: Edible Arrangements Arrangement.
Monetary Loss: $50.