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I asked for delivery after 3pm because the recipient was not going to start work until then. This store delivered the arraignment around 11am and called the recipient to arrange a pick up at the recipients home. The recipient had to go out of his way to meet the driver...
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I didn't like
  • Poor customer service
  • Misleading
#1261582
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Edible Arrangements - Stale fruits

On May 13th I placed an order to have sent to my aunt for mother’s day. When she received the arrangement the fruits were stale and sour. The grapes were awful and the strawberries were old and expired. Never order from edible arrangements again
1.0
Details
Customer service
Diversity of Products or Services
Reliability
Value for money
#1258450
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ON MAY 10TH I WAS TO RECEIVE AN ARRANGEMENT AS A SURPRISE FOR MY BIRTHDAY. IT WAS SUPPOSED TO ARRIVE AT 12 NOON FOR A SURPRISE LUNCHEON AT MY JOB. IT DID NOT ARRIVE UNTIL 7:30PM , WHICH WAS 2 1/2 HOURS AFTER I LEFT. THE NEXT DAY WHEN I GOT IT FROM THE REFRIGERATOR I...
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#1258214
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I ordered a fruit basket on May 10, 2018 online that was over $140. The store never delivered the basket and was lied to by them stating they had delivered it but never had. I asked for a refund and was told that I would get it within 2 to 3 business day. I am now on...
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1.0
#1256297
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Edible Arrangements - They never placed my order but took my money. When I called

To ask what happened , the manager hung up on me!! Will never irser from them again. Their fruit was bad last time anyway 5114 Ave N store!!! Never use them
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1255331
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I placed an order on 5/7/2018 to have an arrangement delivered to my mother on Saturday 5/12/2018, on the day of delivery I even checked with the store at 1pm there time they stated my item was out for delivery and would be there by 5pm! The item never arrived after I...
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1.0
#1254908
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Edible Arrangements - Complaint delivery

Completely unsatisfactory and their customer service delivery was not done on time and at was guaranteed they obviously don't care for satisfaction of customers if they guarantee and get it doesn't reach the destination will not be using Services again
#1254889
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I placed an order 5-12-2018 for this mothers day 5-13-2018, i ordered an arrangement for my wife. I had placed previous orders with the company and never had an issue. The arrangement was delivered, however it was lacking the balloons and stuffed bear that i ordered...
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3.7
#1254846
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I wanted to make a complaint regarding a recent order that I made from Edible Arrangements in Horseblock Road Medford 11763. My order number is S0420103777. I made this phone order on 5.7.18 for Mother’s Day to be delivered on 5.12.18. Since the shop was literally...
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1.0
#1254292
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Contact Edible Arrangements

Mailing Address:
Edible Arrangements
95 Barnes Road
Wallingford, CT 06492
USA
Phone:
(203) 774-8000
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Edible Arrangements - Refused to refund my son for rotten fruit!

I went to 155 Wolf Rd. Colonie, NY To pick up my edible arrangement that my son sent me! Greg and Kristin refused to refund my son for rotten strawberries! These two people interrupted two other employees who were trying to help me!
1.0
Details
Staff
#1254244
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