I placed an order for pick up on February 11th for Valentines day for my wife. You guys took the money out of my account that day but I never received any product.
I went to the place of business around 12:30 or so on the 14th and the door was locked, so I proceeded to wait until time. No one was there and I had to leave so that I could pick my wife up on time for lunch. I was trying to surprise her with the gifts once I arrived. I reached out to the number on the receipt it when the lady answered the phone she asked for my name and the order number.
She then puts me on hold for about 20+ minutes but never comes back to the phone. I've emailed my number and email to you guys.
You said you would reach out but I haven't received a call, my product, or at least a refund for wait I paid for and didn't receive.. Could someone please reach out to me?
Product or Service Mentioned: Edible Arrangements Strawberries.